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Archive for January 7th, 2009

The 411 on 911 in Costa Rica Jan 07

Every year thousands of tourists visit Costa Rica with ideas of experiencing adventure, tropical rain forests, wild animals, and surfing. While the majority of these adventures are safe and relatively low risk, it is the alternative activities or spontaneous decisions that pose very high risks. What are some of these alternatives? Suffice to say, anything in which your participation when gone awry could cause grave injuries. Why?

While Costa Rica boasts the traditional 911 emergency number, it is nothing remotely similar to the USA, Canada, or European systems. To demonstrate differences, just a few basics about the other countries system: US,CA; rapid response under 10 minutes, stabilization for transport and trauma care at hospital, European;rapid response under 10 minutes, stabilization & trauma care brought to scene. All have Enhanced-911 services; callerID with physical address, coordinated radio command & control of fire-police-EMT. And all come equipped for the job.

In Costa Rica, while authorities may claim rapid response is a high priority it does not exist. Furthermore, the noted basics of the other countries systems does not exist here. When you dial 911 in Costa Rica, you are sent to a central office in San Jose where they attempt to coordinate a response.

Red Cross Central Operations upgraded in 2001 from donation by Japan

Red Cross Central Operations upgraded in 2001 from donation by Japan

Often, when they call the local Red Cross or Cruz Rojo there is no answer. If you become incapacitated during the call, no luck locating the origin of the call, hence, no location information. When a response is received and the Red Cross arrives they often are ill-equipped to deal with any emergency other than their training. Equipment is often non-functional, or non-existent and hospital transport can be upwards to 2 hours depending on your location and that meter begins after they arrive on the scene which can take up to an hour. more…